We need to process your personal information to run our business and provide you with the Services. By accepting our Terms and Conditions, you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any third party websites that we reference on the Site or in any of the Services that we provide.

The PCSpecialist Terms and Conditions require all account owners to be at least 18 years of age. Children under 18 years of age and at least 13 years of age are permitted to use our Services only if they have the appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use our Site or the Services. You are responsible for any and all account activity conducted by a minor on your account.

By using the Services, you acknowledge that PCSpecialist will use your information in the United Kingdom, Germany and any other country where PCSpecialist operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections.

As part of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.

If you choose to create an account on the Site, you need to provide us with a valid email address, first name and surname. You may review, change, or remove your first name and surname through your online account. If you would like your email address to be removed, you should contact us on enquiries@pcspecialist.co.uk and we will remove this by either deleting your account or by changing the email address on your account to a generic email address that does not contain any data personal to you.

Depending on which services you choose to use, additional information, such as invoice, delivery and payment information (including but not limited to invoice address, delivery address, company name, telephone numbers and credit card information) may be necessary in order for us to provide a particular service. You are not required to provide us with this information to create an account, but we will need it to provide certain services. For example, we need a physical delivery address if you are buying something on the Site for delivery.

We do not store full credit card information on our servers but we do store a payment token, the expiry date and the last four digits which will allow us to accept future payments without the need for you to enter full card details.

We automatically receive and record information from your browser or your mobile device when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in our database, in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyse and understand how the Services work for visitors, and to provide advertising, including across your devices, and a more personalised experience for visitors.

We may also automatically collect device-specific information when you use our Services. This information may include information such as the hardware model, operating system information, browser information, IP address, and device identifiers.

We collect information about your use of the Services for advertising, analytics, to serve content and to protect the Services, including your IP address and browser information (including referrers). We use your IP address to determine your geo-location to offer Services tailored to your region.

PCSpecialist is headquartered in the United Kingdom. If you are located outside of the United Kingdom, your information will be transferred to the United Kingdom to be processed by PC Specialist Ltd.

PC Specialist Ltd is a data controller and has committed to complying with this Privacy Notice and European privacy laws with regard to information transferred from Europe. The United Kingdom does not have a decision of adequacy from the European Commission, meaning that the laws in the United Kingdom may not be as protective as the laws in Europe. Because of this, PCSpecialist has taken steps to protect your rights when your information is transferred to the United Kingdom through the use of the European Commission's Standard Contractual Clauses.